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Our Philosophy

Quality Assurance: 20 Keys

Vision Objectives (What has to be achieved)

By understanding the needs of the customer FRP will be involved with and proactively provide input in the
design of products manufactured by them. All aspects including surface finishes, structural integrity,
longevity, serviceability, ease of manufacture, transportation, assembly shall be considered and the best
most cost effective solution provided.

FRP will be proactive in involving and informing their customers of any improvements or issues with any
aspect of the design, manufacture or installation.

We will always utilise our LEAN manufacturing principles to ensure best practice and consistent high
quality products.

We will always endeavour to supply and install products that exceed customer requirements in all areas
from planning to execution and safety within the allotted timeframe.

FRP’s goal is to set the standard in composites manufacturing.

Roles and Responsibilities

FRP (NZ) Ltd will provide expertise from within and outside the company to ensure all aspects from initial
product design through to installation are completed within the timeframe and to specification.

Stakeholders include material suppliers, consulting engineers, in-house designers, CAD modellers, CAD machinists, Project managers, Production managers, Plug and Mould makers, Fabrication and Site Manager.

Overall responsibility of setting and maintaining quality standards and providing QA sheets, gathering cost of quality data, assimilating this data and goal setting will be the QA manager. The QA manager will provide feedback via visual management to all areas. The QA manager will also be responsible for training of the personnel responsible for quality control.

Quality control documentation will be provided to all areas reflecting the customer’s requirements. This documentation will be held by the QA manager for future reference.

Resources and Quality Plan

Upon being provided with a delvery/installation schedule FRP will produce a schedule identifying major milestones with roles and responsibilities to ensure deadline are met. A plan is to be drawn up to how and where the products are to be manufactured.

All relevant information pertaining to each client is to be documented filed and archived for future reference.

Working drawings/specifications (including all surface finishes) of the specific parts to be made are to be approved by the client or clients representative (if possible).

Where practicable all new plugs are to be CNC machined in UDMDF.

The machined parts are to be checked before delivery by the Product Development Manager before delivery and critical dimensions checked against the customers ‘approved’ dimensions.

The Product Development Manager will oversee the delivery assembly and preparation of the plug/mould. The plug will be ‘finished’ as per standard procedure.

If any discrepancy is found the Managing Director will be informed immediately.

When the plug/mould has been completed and checked for accuracy and surface finish, the customer and customer representatives will be contacted with a view to ‘signing off’ the plug.
When the plug/mould has been officially approved a mould will be taken as per standard procedures.

When the mould has been manufacture the clients or representative will be notified with a view to ‘signing off’ the mould.

When the mould has been manufactured the first product can then be produced using approved ‘layup’ specifications provided by a consulting composite engineer (if necessary).

This procedure will be physically overseen by the Composites Engineer so that producer statements can be provided to the customer (if required).

All materials and processes in the manufacturing process and have a quality control mechanism which relays any issues to our production line as soon as a concern is identified.

A ‘product construction manual’ which includes specifications and laminate drawings as well as critical ‘hold points’ for each manufacturing procedure will be provided to our Factory Manager. Key elements of the hood structure will have a pass/fail range.

A quality control check-sheet for each part produced and filed for future reference.